Frequently Asked Questions. Still Have Questions?
Healthy eating should be affordable and simple, and that’s what we offer. Our chef, licensed nutritionist, food safety specialist, and cooks create meals to power your fitness activities and active lifestyle. We don’t just feed you meals, we help you get results. Our calorie-based programs are tailored to meet dietary and lifestyle restrictions. Reach your fitness and health goals with our healthy food delivered to your door.
We make no promises that our food alone can guarantee your health and fitness results. We designed our meal plans to complement physical activities that lend to reaching common goals, such as weight loss and fulfilling daily nutrient needs. If you need further help choosing which meal plan is right for you, please email firstname.lastname@example.org.
We have our own kitchen facility in Mississauga where our team of cooks, led by our awesome chef and sous chef, make everything, so we control the entire food production and handling process until the food leaves for shipping. We can ensure a higher standard of safety for our products. We partnered with a reputable and established food distributor to source our ingredients.
We go by your calorie needs, so the portion varies based on the meal program you choose.
Nope! Order your healthy food, no strings attached.
You can pay with Visa, MasterCard, or PayPal. You will be charged on the day you place your order, and receive a confirmation email that your order has been received and your payment has been processed.
Not yet, but we’re working on it.
Please check our delivery areas here . We deliver on Sundays. You must place an order by Thursday at 12:00pm EST for it to be delivered on Sunday. Any orders placed from 12:01pm EST on Thursdays will be automatically transferred to the following Sunday’s orders. We’re working to make Wednesday deliveries available for orders that follow certain parameters.
If you are not home when your meals are delivered, they will be left in the front of your door and we will send you a confirmation email that your package has been delivered. Nervous about this? Residents of the GTA can opt to pick up their package from a Penguin Pickup location. This option is free.
There is a flat fee of $15 for delivery when shipping across the GTA. For the rest of Ontario, Montreal City and Quebec City, the fee is ____. Packages picked up from Penguin Pickup are free.
If you’ve chosen delivery, you will receive the package on Sunday. If you’ve chosen to pick up for free at a Penguin Pickup location in the GTA, they can hold your package for up to ___ days. You can pick it up at your availability.
With care in separate, recyclable containers, which seal in the freshness in our facility. Our meals stay fresh and tasty and are never frozen. We then package them inside especially insulated boxes with ice packs to ensure your food stays at a safe, correct temperature during delivery.
Refrigerate your meals. They keep for up to ten days.
Our recyclable containers are microwave-safe – just remove the film! You can also remove the film altogether and heat up your meal in a conventional oven, or transfer the food to a pot or pan and heat over stove top.
You don’t have to! If you want to so you can eat them past the expiration dates, feel free to do so.
We use sunflower oil.